Contact

Talk to a real person

Questions about where to put them, how many you need, an order, or the guarantee. We usually answer within one business day.

Thanks, that's on its way to us. We'll reply by email, usually within one business day.

Email

help@ivorlo.com

Monday to Friday, 9am to 9pm ET

Claiming the guarantee?

Include your order number, where you put the pouches and how many. No need to send anything back. We'll refund you in full if mice got in within 30 days of delivery.